Sage 100

Anyone ever seen an Error 14 SYREPT Ln 4020 while trying to update a ROG batch? Version 4.05 (JobOps is installed, but not used with PO)!

Entry Type: Informational Product: Sage MAS 90 ERP, Sage MAS 200 ERP, Sage MAS 200 ERP - SQL Server Edition Application: Purchase Order Version Reported: 3.61 Subject: Error 14 SYREPT 4020, when updating the Purchase Order Receipt Register. Possible Resolution: Note: Use caution when working with these tasks. Always make a backup first. If necessary, seek the assistance of a qualified Sage Software business partner or Sage Software Customer Support analyst. The receipt type (""I"" = Invoice, ""G"" = Goods) is missing from the receipt key within PO5 or the PO5 batch file. Perform either of the following: Add the receipt type to the key field of the receipt. Open Library Master / Repair / Data File Display & Maintenance (DFDM). Select PO5xxx.soa (xxx = company code). Click the 'Key Scan' button. Select the record that is missing the receipt type (""G' OR ""I""). Click 'Edit' and enter the following: Field = 1 Starting Position = 1 Length = 1 Enter ""G"" (Goods) or ""I"" (Invoice) in the 'Change' field. Note: Be sure to enter the character in upper case. The system does not recognize lower case characters in this field. Repeat for any other records with the missing field. If batches are used, perform the same procedure for PO5yyyyy.soa (yyyyy = batch number). Note: The batch file must be browsed to from the 'File Name' field. DFDM cannot locate batch file names entered manually. Rebuild PO5 and PO5yyyyy.soa (if applicable) to remove the records with the missing receipt types. Note: The receipt with the missing type will be deleted. Rebuild PO5 (P/O Receipt Entry Header File). If batches are used, rebuild PO5yyyyy.soa (yyyyy = batch number). In Windows Explorer, go to ..\Mas90\Poxxx\ (xxx = company code). Rename PO5xxx.soa. For example, rename PO5abc.soa to PO5abc.bak. Rename PO5yyyyy.soa to PO5xxx.soa. For example, rename PO500012.soa to PO5abc.soa. In Sage MAS 90 or 200, rebuild PO5 (the renamed batch file). When finished, rename PO5xxx.soa back to PO5yyyyy.soa, and rename PO5xxx.bak to PO5xxx.soa. Rebuild Purchase Order sort files. Click 'Yes' to recalculate quantity on Purchase Order.

Thanks Jim! I found the reference in the knowledgebase, but it won't open. Appreciate it!

I'm having same issue with old Knowledge Base. I wonder if Sage ""broke it

Wondering that myself @KennethPhillips. Finally came back with an Internal server error.

I recently noticed that too. May finally have to start using the new link.....

Which is???

The Atlas portal......

did he shrug somewhere?

They have added most of these articles to the new Database in atlas

More like Atlas groaned.

@JimWoodhead , nothing looks like that screen when I click Knowledgebase.

@DebThomas either it's the wine we drink or @JimWoodhead has the new secret atlas sauce look and I'm sure look is all it is.....

I think the door is now closed on the old knowledgebase.... :( @BethBowers I probably won't be able to find ANYTHING on Atlas. The searches just don't work the same....

@ThereseLogeais - I was able to get in this morning and it was working...

Now I'm jealous @BethBowers - it didn't work for me...

I am still able to get into the old Knowledgebase. @ThereseLogeais what is happening when you try ?

I let it run for over 10 minutes but nothing came up.

Ok - is this the link you are using? http://infosource.sagesoftwareonline.com/sw_attach/search.asp

Yes, I can search and find things but when I try to open one, it just spins its wheels. I'll just email you @DianeRuth when I need to find something... ;)

Oh try and open something -I didn't do that LOL. I will have to try that and get back to you.

@ThereseLogeais Guess your not calling me. Not working for me either. Might be because they renamed the doc with xxx- before the old I'd #. We're dead in the water now!!!

See??? I told you!

Don't give up hope. It did that for me the other day, but then it came back.

SYREPT 4.05 at 4020 is trying to check the file id of a device for printing to an export file (home/textout/yadayada.txt). Do you get this error on printing or only on previewing report? I set an escape in the program, and it only stops at 4020 when I preview.