General Consultant Discussion

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  • 1.  Anyone else have clients very pained regarding the

    Posted 02-22-2017 08:42
    Anyone else have clients very pained regarding the purchase of Sage PAYROLL Services?


  • 2.  RE: Anyone else have clients very pained regarding the

    Posted 02-22-2017 09:15
    Anyone have any who aren't?


  • 3.  RE: Anyone else have clients very pained regarding the

    Posted 02-22-2017 09:21
    I have a customer that was looking at Sage Payroll Services. So I take it you don't have positive reviews?


  • 4.  RE: Anyone else have clients very pained regarding the

    Posted 02-22-2017 10:51
    Not saying that. Wanted other peoples feedback.


  • 5.  RE: Anyone else have clients very pained regarding the

    Posted 02-22-2017 16:24
    I have had two that were not setup completely. And they didn't find out they were not until they were trying to process payroll. So not a huge deal, the next payroll got the DD rather than the one they were expecting, but inconvenient for sure! I think there is a big gap between what the client has to do on their own to get the pre-note/company setup and what actually happens in Sage. Now I know better, so I ask all the questions, and have my clients log into the DD Website so I can verify they did everything correct on that side.


  • 6.  RE: Anyone else have clients very pained regarding the

    Posted 02-27-2017 05:46
    I haven't heard a peep from my customer who went live in January, so I'm assuming it went well. (I can't fix anything til they're off credit hold, so I haven't pursued. ;-) Also still waiting for the commission.


  • 7.  RE: Anyone else have clients very pained regarding the

    Posted 02-27-2017 06:25
    @RhondaMcNamara - So have you told Sage you can't sell anything until they are off of credit hold??


  • 8.  RE: Anyone else have clients very pained regarding the

    Posted 02-27-2017 06:29
    IKR?! I better not poison that well. I don't have many others! :-D


  • 9.  RE: Anyone else have clients very pained regarding the

    Posted 05-18-2017 11:18
    Larry, if you're still waiting for a commission, apparently Linda Pressel is setting up the report still and when she's done, we'll all get paid. This is not the first time I've heard that exact thing, but at least we know who the bottle neck might be.


  • 10.  RE: Anyone else have clients very pained regarding the

    Posted 05-18-2017 14:28
    I have 2 customers on Sage Payroll and they are very happy. I have also received commissions! (I did have to yell at Sage, however.)