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  • 1.  Anybody know how to handle cancelled RMA's? Do yo

    Posted 12-17-2010 13:31
    Anybody know how to handle cancelled RMA's? Do you just let them expire or?? Appreciate any help.


  • 2.  RE: Anybody know how to handle cancelled RMA's? Do yo

    Posted 12-18-2010 03:13
    Too bad they're not retained in history once deleted. I've asked clients to let them expire and set the Comment field to Cancelled (so we can exclude them from ALE).


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