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Any updated on eBiz Charge?

  • 1.  Any updated on eBiz Charge?

    Posted 06-21-2023 11:19

    06-21-2023 - Has anyone heard an update on eBiz Charge and whether they've kissed and made up with Sage? Any other change in status or relevant information on this matter?



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------


  • 2.  RE: Any updated on eBiz Charge?

    Posted 06-21-2023 11:28

    We have a webinar that will be scheduled for August 2nd.  Stay tuned 



    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds Inc.
    Sunset Beach CA
    15626651241
    ------------------------------



  • 3.  RE: Any updated on eBiz Charge?

    Posted 06-21-2023 11:31

    06-21-2023 - x-reference to the original post on this ( I can't find the notice in Sage Partner Hub any longer )



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 4.  RE: Any updated on eBiz Charge?

    Posted 06-21-2023 19:58

    The last update I've seen is May 17, 2023, at the Sage All Hands.

    The information provided was that effective May 22, 2023 "Sage is ending their relationship with Century/eBiz".



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 5.  RE: Any updated on eBiz Charge?

    Posted 06-21-2023 21:21

    Hi there

     

    It is 100 percent over from a Sage Intacct perspective as of March 31, 2023.

    '
    For Sage 100, I do not believe Sage has any control to end.

     

     

    Thank you,

     

    Douglas Luchansky

    ACI Consulting

    p 714.282.0378

    d 714 694-4194

     

    douglas@ACIconsulting.com

     

     

     

     




    Original Message


  • 6.  RE: Any updated on eBiz Charge?

    Posted 06-26-2023 09:10

    Not sure if this means anything, but I just noticed this on the EBizCharge website:



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Original Message


  • 7.  RE: Any updated on eBiz Charge?

    Posted 06-26-2023 09:25

    I'm disappointed in the community's lack of response or apparent concern for this issue. 

    Anyone who has supported existing customers with payment providers may recognize the best day of the customer's relationship when they sign up as a customer.

    After the sale, the customers are frequently shuffled off to account managers and private performances of 'the support ticket shuffle".

    I, for one, am not playing the surprise game.  I'm telling customers to avoid eBiz Charge pending further clarification. 

    Sage is not helping things as I don't seem to be able to find their eBiz announcement, which I think was in Sage Partner Hub. The last mention of eBix that I recall was in May 2023, when Sage said that eBiz was no longer a partner.

    Let the partner beware!

    Watch out for your customer because it doesn't seem like anyone else will.



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------

    Original Message


  • 8.  RE: Any updated on eBiz Charge?

    Posted 06-26-2023 10:22

    We have a phenomenal eBiz Salesperson located in Portland, that I've known for more than a dozen years (if not longer).   He worked for Sage Payment Systems before Sage sold to Paya.  And he was one that was let go when the major downsizing happened at Sage many moons ago – when all of the Sage Credit card folks were fired.

     

    I trust him much more than I trust any of the other credit card processors, because when I call him for anything, he jumps on it immediately (which is getting more and more rare these days!)  I'm guessing that, like V-Technologies years ago, this was a case of Century not wanting to pay the fees that Sage requires to be an endorsed partner.  V Tech felt like Sage wasn't keeping up their end of the bargain with promoting V Tech, while still paying Sage lots of money and I'm guessing that's what happened to eBiz.  Keep in mind – I'm just guessing that's what happened.  But I will still promote eBiz because of our local rep.  I think this is a case of "who you know" and I know him.

     

     

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    Sue Bennett | President

    Bennett/Porter & Associates, Inc.

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    Original Message


  • 9.  RE: Any updated on eBiz Charge?

    Posted 06-26-2023 11:15
    Edited by Jeff Schwenk 06-26-2023 11:25

    Unfortunately, Customers get frustrated and go searching for greener pastures.  Late in '21, one of mine was frustrated with Repay so they switched to Century.  I found out about it after the fact.  The process/price was not what they were promised.  I doubt if they will ever use them as a Century reference.....  

    And I really don't have a much positive to say about V tech either.  They play the finger-pointing game with Sage and VAR's way too easily.

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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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    Original Message


  • 10.  RE: Any updated on eBiz Charge?

    Posted 06-27-2023 01:13

    EBiz Charge is still working fine for Sage 100.  I do not have any customers using it, however I have been in contact with them.  There is an upcoming 90Minds webinar with EBiz Charge, I believe it is scheduled for August 2nd.



    ------------------------------
    [Michele] [Herzog] [CPA,CITP, CGMA]
    [Overland Park] [KS]
    [816-520-1365]
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    Original Message


  • 11.  RE: Any updated on eBiz Charge?

    Posted 07-07-2023 16:04

    Hi everyone 

    Here is the link for the Ebiz Webinar:

    Aug 2, 2023, 10:00 AM Pacific Time (US and Canada)

    They are aware you maybe have a few questions for them....   Feel free to start the conversation here.  I will be in close contact prior to this session: 

    EBiz Affiliate Webinar



    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds Inc.
    Sunset Beach CA
    15626651241
    ------------------------------



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