@Wayne Schulz did you get back in? I was locked out too and got a resolution this afternoon:
I spoke with the tech team today and they recommended that you try clearing your cache and then closing the browser. We had an issue earlier in the week related to our authentication service that was causing login issues and if you happened to try logging in at that time, it may have cached this error.
Here are the steps to do this for various browsers:
https://clear-my-cache.com/
I didn't see an email from Michelle Forsey, so I'm cc'ing her here – Michelle, if you can try this as well please as I believe you had a similar issue.
If this does not work, I'll send this to the tech team for further research. Thanks for your patience while we try to get you up and running in the new Sage Partner Hub.
Thank you!
Adriana Hafiane
Director, Product Management
Sage Partner Hub
Partners & Alliances Team
Mobile: 678-327-7300
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Michelle Forsey
Eide Bailly, Inc.
801-456-5470
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Original Message:
Sent: 08-15-2019 15:20
From: Wayne Schulz
Subject: Another Sage Renewal issue
I talked to Michelle P at Sage about it and she asked what the issue is. I told her and never heard another peep which I take as an admission that there is indeed an unresolved issue. I have more than a few conversations with Sage where it frequently appears I'm breaking some bad news to Sage people in charge who really should know either the news or why it's bad or both.
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Wayne Schulz - Schulz Consulting - 860-516-8990
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Original Message:
Sent: 08-15-2019 15:11
From: Therese Logeais
Subject: Another Sage Renewal issue
LOL! You're locked out of the partner hub?? Sorry @Wayne Schulz but that is just too funny!!
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Therese Logeais, Technology Integrators
Original Message:
Sent: 08-15-2019 15:09
From: Wayne Schulz
Subject: Another Sage Renewal issue
@Therese Logeais - Thank you for keeping us on top of these! Since MySageSell went dormant ( no more updates ) and Sage apparently is unable to fix their login issues for some organizations there is no longer a central place to view all this info for those of us locked out of the Partner Hub.
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Wayne Schulz - Schulz Consulting - 860-516-8990