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  • 1.  Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 07:58
    Ok. So maybe there is something I’m missing but this new HL compatible mobile app seems less than adequate.

    I have two frustrations:

    1. It separates out content from message threads. What I mean by this is if you post a file attachment in a thread it becomes some type of entirely new thread.

    2. It doesn’t appear to present a “sort by newest message” view. I’m actually not sure how it sorts. Maybe by date that the message was originally posted?

    And by observation it seems like this is now mostly a drive by group ( break fix ) for consultants where members working on an upgrade or who’ve suddenly encountered an emergency at one of their customers appear and disappear ( as their pain is solved ).

    Nothing wrong with that however it would be nice to have a tool for mobile that made it easier to access this info quickly.


  • 2.  RE: Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 08:18
    I haven't really ventured into the new app as of yet, but one of the first things I noticed that's unfortunately similar to the old MemberCentric is that it doesn't give you the option to open the 'app' instead of the web when clicking a link in a 90 Minds e-mail.

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 3.  RE: Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 08:28
    I have no idea how the app sorts but it's not by activity.
    When I open the app now I see: 

    1. This thread - maybe because it has a reply? But then see (4) below which also has a reply ( from mobile ) but doesn't appear higher on the list/sort
    2. A file attachment from Greg Stiles which is somehow separate from his thread regarding a BM error
    3. Jane's message thread on remote printing ( says last reply two days ago )
    4. A thread from Gary F which I replied to this morning ( so apparently replies don't cause a message to appear higher on the list in mobile )


    ​

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------

    Original Message


  • 4.  RE: Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 10:35
    Hi everyone 

    Thank you so much for the comments.  I am forwarding everything shared to the HL HUG and we will see what they say.  I know this app is new and still a work in progress.


    Anne Sawyer, Executive Director 
    90 Minds, Inc. 

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer









    Original Message


  • 5.  RE: Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 11:39
    Some additional resources worth checking out: 


    Mobile App - Search & Filter the Feed – Higher Logic

    Mobile App - Interact with Feed Content – Higher Logic

    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds, Inc.
    ------------------------------

    Original Message


  • 6.  RE: Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 11:46
    The mobile app doesn't seem to sort based on activity.
    If you compare this image from the mobile app below:



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------

    Original Message


  • 7.  RE: Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 11:48
    Same activity on the web - sorted by newest first 



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------

    Original Message


  • 8.  RE: Am I missing something or is this mobile app terrible?

    Posted 06-24-2022 11:54
    My guess is the mobile app only sorts by when the original message was created? And doesn't consider any replies. 
    On the web you can see messages sorted in order of latest activity ( which includes replies )

    That's just my guess. If you look on the mobile app at Gary's message about Intacct. It still shows ( and sorts ) as if it's 3 days old despite having replies today.

    The issue is that the mobile app sorting makes it difficult to follow any messages unless you are only looking to read brand new messages without regard to activity ( replies ).

    Maybe on mobile I'm missing some way to sort

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------

    Original Message


  • 9.  RE: Am I missing something or is this mobile app terrible?

    Posted 07-25-2022 12:50
    Old app was much better.

    ---------------------------------
    Bob Pfahnl
    Manager - Silicon Valley
    DSD Business Systems
    ---------------------------------





  • 10.  RE: Am I missing something or is this mobile app terrible?

    Posted 07-25-2022 13:38
    Fairly certain those of us who use it agree.   We are still working with tech support on some of the issues.  The other mobile app is very expensive and will likely be phased out.


    Anne Sawyer, Executive Director 
    90 Minds, Inc. 

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer









    Original Message


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