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  • 1.  **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-15-2018 13:19
    **ALERT - Scheduled Update: Sage Exchange Desktop (SED) 2.0** _**This upgrade is not part of the TLS 1.2 update.**_ From: do.not.reply@sagepayments.com <do.not.reply@sagepayments.com> Sent: Friday, June 15, 2018 4:15 PM Subject: Scheduled Update: Sage Exchange Desktop (SED) 2.0 ALERT! Scheduled Update: Sage Exchange Desktop (SED) 2.0 On Monday June 18, 2018 Paya will release a scheduled update to SED 2.0. This update provides some minor bug fixes as well as performance enhancements. Upon launching SED, users will be prompted to either download or skip the update until a more convenient time. If a user selects the skip option; Sage Exchange Desktop will remind the user about the update every time the program initially starts up. IMPORTANT NOTE: This update is part of our standard enhancement cycle for SED. This upgrade is not part of the TLS 1.2 update. Best Regards, Paya


  • 2.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-15-2018 14:18
    Got two emails on this today - looks like they are being more proactive.


  • 3.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-16-2018 05:45
    Question: If my client has three workstations in the sales dept that process SAGE/Paya Credit Cards, will this update install once or three times?


  • 4.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-16-2018 07:11
    I assume 3.


  • 5.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-16-2018 07:14
    Thanks @BrettZimmerman


  • 6.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-18-2018 10:43
    Has the update been released? I'm checking on a customer's system and see SED is 2.02.31, the January release and don't have a prompt to update yet.


  • 7.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-18-2018 11:02
    Same here. Have not seen the update yet. Keep hitting refresh.


  • 8.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-18-2018 17:00
      |   view attached
    Update is out - but not installing for my local Sage 100


  • 9.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-19-2018 08:04
      |   view attached
    Looks like the download is working now


  • 10.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-19-2018 10:05
      |   view attached
    Stopped and restarted SED, got the prompt to install update, ran it twice and both times ended with this message on the server. Windows 2012 R2.


  • 11.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-19-2018 10:08
    I got that too. When I came in the following day (today) it was sitting with the install routine on my laptop \_(?)_/


  • 12.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-19-2018 10:08
    I found this now, and will see if it works. https://support.paya.com/44510-knowledgebase/322670-sage-exchange-desktop-update-starting-june-19-2018


  • 13.  RE: **ALERT - Scheduled Update: Sage Exchange Desktop

    Posted 06-19-2018 10:14
    Okay that worked. Might be easier to start with these steps and skip the ""install update"" from the tray icon--> Stop Sage Exchange from tray icon, restart from the Start menu, update when prompted.