Sage 100

After months of trying to get someone (anyone) at Sage to send me a NFR five user version of Act Pro 2011, I finally got someone to step up to the plate and help me out. In years past, Sage was willing to send out NFR copies (usually five user) of for the cost of shipping. In 2008, this changed to a $100 (why not generate profit off the reseller's backs). Act 2009 worked well with Office 2007. But when I upgraded to Office 2010, all of the Act links stopped working (Outlook to Act Address book, Act to Word templates). So I started asking again. At first, they denied ever doing this. At one time, a CAM told me they NEVER sold Act through the channel. Finally, I must have whined enough because they finally sent me 2011 five user version of Pro for about $10 in shipping. Installed it tonight and was pleased to see the links working again. The big question is why do we have to jump through so many stupid hoops as a reseller?? How much money are they REALLY leaving on the table???

I totally agree. And I think one of Sage's huge problems is that YEARS ago they should have provided both software and training for everyone to get onto one version of CRM. Of course that also implies that Sage wouldn't ultimately sell (or abandon) the CRM that they asked everyone to use. I view ACT! as potentially the single biggest missed opportunity that Sage North America let slip through their fingers (and I do think that the software code is probably a mess -- but just think if they could have Act! on the web (saas not smoke and mirrors remote desktop crap) for people who don't want SF...

We're making a preemptive strike and moving off of ACT! to SageCRM in 2011. We already have 20 CRM users based on our EES certification, and we're a 40-person firm. We figure 20 concurrent users should be enough for us. We had to wait to upgrade to 4.4 until Hightower had T&B Pro ready, so we're going EES in 2011.

Isn't CRM a named user license?

Supposed to be concurrent in EES - we'll be really surprised if it's not. All of the paperwork I have (spec sheets, manuals, training docs, etc.) mentions concurrent CRM licenses in EES.

I am actually looking at moving from SalesLogix to SageCRM and to start to use the EES. I am still in the prelimary stages but it looks like it can do what I need it to do and much better than what Salelogix did. I will need to make some modifications but I am trying to figure out if that is due to me trying to make it act like Salelogix or to fit a business need.

I would move to EES. However, it doesn't on Windows Server Small Business 2003 and I am not quite ready to undertake a server upgrade just for this.......... I probably should so I can take the last test for certification........