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  • 1.  adding a UDF to the JT_ServiceTicket table in 4.5.

    Posted 11-16-2012 10:02
    adding a UDF to the JT_ServiceTicket table in 4.5. Works fine and I can add to the service ticket entry panel, and enter info into the UDF but as soon as we accept the service ticket the data disappears. Has anyone experienced this?


  • 2.  RE: adding a UDF to the JT_ServiceTicket table in 4.5.

    Posted 11-16-2012 10:07
    got a quick response from Tonya at JobOps on this - I need to create the same UDF in the JT_WorkTicket table - which actually holds the data.


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