Hello BOD!
Below is a link to a summary of the Acumatica conference.
https://diginomica-com.cdn.ampproject.org/c/s/diginomica.com/acumatica-summit-2023-fast-event-recap?amp
I think it's a worthy read for every board member because there is a lot of info as far as the attendees are concerned. This is primarily for customers and not partners - however, I think there are some notable takeaways for me:
- Growth was a key discussion topic (our biggest challenge no?)
- Most customers wanted to meet with ISV's and other tech firms that could provide additional capabilities and value with their Acumatica purchase. While everyone probably expects this at all software shows, this was a big thing at Summit as customer after customer mentioned this to me.
- Moreover, the sheer number of software and implementation partners at the show was eye-popping
- I hope Acumatica doesn't accept the worst practice of many of its competitors and try to turn the expo into a money making enterprise for themselves.
The big challenge from my point of view is that Acumatica faces a number of competitors that are not growing as rapidly, have pitiful or non-existent messaging, keep undergoing leadership and strategy changes, and, generally, are lost in the mid-market space. It's as if they figured out the small-business space but are choking on the mid-market. Specifically, these competitors can't scale well and/or lose focus on a daily basis.
Acumatica must act as if it's competing hard against some of the largest, meanest vendors out there even if the current crop of competitors is awol. They need to grab all of the market share that's up for grabs (and be greedy about it). Businesses don't replace their ERP solution but once every decade or so. As a result, Acumatica needs to harvest as much market share as it can while the pickings are a bit easier these days.
I think some good food for thought moving forward.
------------------------------
Anne Sawyer
Executive Director
90 Minds, Inc. 1
------------------------------