Sage 100

How do I update the forms list?  It seems I am in demo mode.  I have tried clicking Activate and nothing changes.  I have also tried clicking Update, and Activate in LM, Setup, System Configuration.

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------

Those are 2 different issues.  The DEMO mode thing is one issue that may take modifying a system file if all else fails.  Getting the new forms involves picking one you have right now and clicking Next until it asks if you want to update.  Say Yes, then after updating, get out and back in and you will have your new forms.

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
------------------------------

Ronnie Aspe has done some testing/investigation into this 'stuck in Demo Mode' issue.  He found if .Net3.5 is not enabled on the server and workstation, it causes problems.  I have had a customer stuck for about 1 year or 18 months and found .Net3.5 was not enabled on the server.  Installed it via Features and it came out of Demo Mode.  
So you can modify the forms as the workaround, but for a permanent solution, you may want to look at the .Net3.5 issue.
N

------------------------------
Nancy Hanson
Blytheco LLC
Eagan MN
------------------------------

Original Message:
Sent: 07-17-2019 08:28
From: Beth Bowers
Subject: Activating / Updating eFiling

Those are 2 different issues.  The DEMO mode thing is one issue that may take modifying a system file if all else fails.  Getting the new forms involves picking one you have right now and clicking Next until it asks if you want to update.  Say Yes, then after updating, get out and back in and you will have your new forms.

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
------------------------------

Thanks Nancy!  I just looked in the registry on the server and .net 3.5 is not installed.  I'm going to lay this on IT's desk for now.

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------

Original Message:
Sent: 07-17-2019 08:38
From: Nancy Hanson
Subject: Activating / Updating eFiling

Ronnie Aspe has done some testing/investigation into this 'stuck in Demo Mode' issue.  He found if .Net3.5 is not enabled on the server and workstation, it causes problems.  I have had a customer stuck for about 1 year or 18 months and found .Net3.5 was not enabled on the server.  Installed it via Features and it came out of Demo Mode.
So you can modify the forms as the workaround, but for a permanent solution, you may want to look at the .Net3.5 issue.
N

------------------------------
Nancy Hanson
Blytheco LLC
Eagan MN
------------------------------


Original Message:
Sent: 07-17-2019 08:28
From: Beth Bowers
Subject: Activating / Updating eFiling

Those are 2 different issues.  The DEMO mode thing is one issue that may take modifying a system file if all else fails.  Getting the new forms involves picking one you have right now and clicking Next until it asks if you want to update.  Say Yes, then after updating, get out and back in and you will have your new forms.

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625

Can you elaborate on modifying the system file?  I have also tried mas90 mode without success.

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------

Original Message:
Sent: 07-17-2019 08:28
From: Beth Bowers
Subject: Activating / Updating eFiling

Those are 2 different issues.  The DEMO mode thing is one issue that may take modifying a system file if all else fails.  Getting the new forms involves picking one you have right now and clicking Next until it asks if you want to update.  Say Yes, then after updating, get out and back in and you will have your new forms.

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
------------------------------

I am able to update forms now.  Thanks Beth for getting me on the right track.  For the record:  Pick any old form click proceed then when the form appears, click "Tools" at the top of the form then click "Update Forms".

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------

Original Message:
Sent: 07-17-2019 08:28
From: Beth Bowers
Subject: Activating / Updating eFiling

Those are 2 different issues.  The DEMO mode thing is one issue that may take modifying a system file if all else fails.  Getting the new forms involves picking one you have right now and clicking Next until it asks if you want to update.  Say Yes, then after updating, get out and back in and you will have your new forms.

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
------------------------------

Or just generate the form and the program checks for any updates automatically.  As far as the system table workaround, Sage published a hotfix to fix the issue.

Related resources

Download Sage 100 2017.6 Program Fix LM5033T
Download Sage 100 2018.6 Program Fix LM6006T
Download Sage 100 2019.0 Program Fix LM6007T

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Original Message:
Sent: 07-17-2019 08:44
From: Doug Higgs
Subject: Activating / Updating eFiling

I am able to update forms now.  Thanks Beth for getting me on the right track.  For the record:  Pick any old form click proceed then when the form appears, click "Tools" at the top of the form then click "Update Forms".

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------


Original Message:
Sent: 07-17-2019 08:28
From: Beth Bowers
Subject: Activating / Updating eFiling

Those are 2 different issues.  The DEMO mode thing is one issue that may take modifying a system file if all else fails.  Getting the new forms involves picking one you have right now and clicking Next until it asks if you want to update.  Say Yes, then after updating, get out and back in and you will have your new forms.

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625

In addition to the above advice, I've had one or two issues where I  had to manually edit the date in the config file as here:



------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

Thanks Wayne.  Do you know what this means?:  "The Date will have to be copy and pasted in as those keys don't exist on the Keyboard. "

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------

Original Message:
Sent: 07-17-2019 10:35
From: Wayne Schulz
Subject: Activating / Updating eFiling

In addition to the above advice, I've had one or two issues where I  had to manually edit the date in the config file as here:

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

Nope. In all cases, I just typed in the date and it worked. Not sure what Sage is talking about with "keys don't exist on the keyboard".

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

Original Message:
Sent: 07-17-2019 11:17
From: Doug Higgs
Subject: Activating / Updating eFiling

Thanks Wayne.  Do you know what this means?:  "The Date will have to be copy and pasted in as those keys don't exist on the Keyboard. "

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------


Original Message:
Sent: 07-17-2019 10:35
From: Wayne Schulz
Subject: Activating / Updating eFiling

In addition to the above advice, I've had one or two issues where I  had to manually edit the date in the config file as here:

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

Somewhere in one of the KB's, there is a discussion about taking YOUR system table and just dripping it over the clients.  Short term bullet dodging.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------

Original Message:
Sent: 07-17-2019 11:24
From: Wayne Schulz
Subject: Activating / Updating eFiling

Nope. In all cases, I just typed in the date and it worked. Not sure what Sage is talking about with "keys don't exist on the keyboard".

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------


Original Message:
Sent: 07-17-2019 11:17
From: Doug Higgs
Subject: Activating / Updating eFiling

Thanks Wayne.  Do you know what this means?:  "The Date will have to be copy and pasted in as those keys don't exist on the Keyboard. "

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc


Original Message:
Sent: 07-17-2019 10:35
From: Wayne Schulz
Subject: Activating / Updating eFiling

In addition to the above advice, I've had one or two issues where I  had to manually edit the date in the config file as here:

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

@Jeff Schwenk I tried the table swap but for some reason, it did not work. It might be because the expiration date in the saved file SY_FormseFilingVersion.M4T isn't updated for 2019+. Changing the date is pretty easy and once I figured out that it seemed to be the solution for most of the issues I just started automatically DFDM the date and things were back on course.

 ​

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

Original Message:
Sent: 07-17-2019 12:26
From: Jeff Schwenk
Subject: Activating / Updating eFiling

Somewhere in one of the KB's, there is a discussion about taking YOUR system table and just dripping it over the clients.  Short term bullet dodging.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
------------------------------


Original Message:
Sent: 07-17-2019 11:24
From: Wayne Schulz
Subject: Activating / Updating eFiling

Nope. In all cases, I just typed in the date and it worked. Not sure what Sage is talking about with "keys don't exist on the keyboard".

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990


Original Message:
Sent: 07-17-2019 11:17
From: Doug Higgs
Subject: Activating / Updating eFiling

Thanks Wayne.  Do you know what this means?:  "The Date will have to be copy and pasted in as those keys don't exist on the Keyboard. "

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc


Original Message:
Sent: 07-17-2019 10:35
From: Wayne Schulz
Subject: Activating / Updating eFiling

In addition to the above advice, I've had one or two issues where I  had to manually edit the date in the config file as here:

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

What date are you using?  The date is in encrypted format.   Does it matter what the date is?  I copied the date from my 2017 laptop installation to the SYS record of the client 2018 installation and it still doesn't work.  I have the client IT people installing .NET35 sometime soon.

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------

Original Message:
Sent: 07-17-2019 12:42
From: Wayne Schulz
Subject: Activating / Updating eFiling

@Jeff Schwenk I tried the table swap but for some reason, it did not work. It might be because the expiration date in the saved file SY_FormseFilingVersion.M4T isn't updated for 2019+. Changing the date is pretty easy and once I figured out that it seemed to be the solution for most of the issues I just started automatically DFDM the date and things were back on course.

 ​

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------


Original Message:
Sent: 07-17-2019 12:26
From: Jeff Schwenk
Subject: Activating / Updating eFiling

Somewhere in one of the KB's, there is a discussion about taking YOUR system table and just dripping it over the clients.  Short term bullet dodging.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444


Original Message:
Sent: 07-17-2019 11:24
From: Wayne Schulz
Subject: Activating / Updating eFiling

Nope. In all cases, I just typed in the date and it worked. Not sure what Sage is talking about with "keys don't exist on the keyboard".

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990


Original Message:
Sent: 07-17-2019 11:17
From: Doug Higgs
Subject: Activating / Updating eFiling

Thanks Wayne.  Do you know what this means?:  "The Date will have to be copy and pasted in as those keys don't exist on the Keyboard. "

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc


Original Message:
Sent: 07-17-2019 10:35
From: Wayne Schulz
Subject: Activating / Updating eFiling

In addition to the above advice, I've had one or two issues where I  had to manually edit the date in the config file as here:

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990

I used the (encrypted) date from the Sage KB article which I pasted in above

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990
------------------------------

Original Message:
Sent: 07-17-2019 12:47
From: Doug Higgs
Subject: Activating / Updating eFiling

What date are you using?  The date is in encrypted format.   Does it matter what the date is?  I copied the date from my 2017 laptop installation to the SYS record of the client 2018 installation and it still doesn't work.  I have the client IT people installing .NET35 sometime soon.

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
------------------------------


Original Message:
Sent: 07-17-2019 12:42
From: Wayne Schulz
Subject: Activating / Updating eFiling

@Jeff Schwenk I tried the table swap but for some reason, it did not work. It might be because the expiration date in the saved file SY_FormseFilingVersion.M4T isn't updated for 2019+. Changing the date is pretty easy and once I figured out that it seemed to be the solution for most of the issues I just started automatically DFDM the date and things were back on course.

 ​

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990


Original Message:
Sent: 07-17-2019 12:26
From: Jeff Schwenk
Subject: Activating / Updating eFiling

Somewhere in one of the KB's, there is a discussion about taking YOUR system table and just dripping it over the clients.  Short term bullet dodging.

------------------------------
Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444


Original Message:
Sent: 07-17-2019 11:24
From: Wayne Schulz
Subject: Activating / Updating eFiling

Nope. In all cases, I just typed in the date and it worked. Not sure what Sage is talking about with "keys don't exist on the keyboard".

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990


Original Message:
Sent: 07-17-2019 11:17
From: Doug Higgs
Subject: Activating / Updating eFiling

Thanks Wayne.  Do you know what this means?:  "The Date will have to be copy and pasted in as those keys don't exist on the Keyboard. "

------------------------------
Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc


Original Message:
Sent: 07-17-2019 10:35
From: Wayne Schulz
Subject: Activating / Updating eFiling

In addition to the above advice, I've had one or two issues where I  had to manually edit the date in the config file as here:

------------------------------
Wayne Schulz - Schulz Consulting - 860-516-8990