Sage 100

ACH payments - This is getting ridiculous........ **Amber needs help as soon as you can get to her. Part of a batch of electronic payments didn't generate. It stopped after the 9th person and there are probably 50 vendors that didn't get their money.** I have several clients that this is happening to. v2014 and v2015. Happens in PR and AP. Troubleshooting is impossible after the fact. All are on STD. It would appear that it is network related, but where to start? Thoughts? Thanks in advance.

Paperless stubs involved?

Usually

I've seen it with large paperless stub runs in PR. I'm not quite sure what ultimately fixes it. Sage blames a wide variety of things from the form to the default printer. Search SC for payroll DD paperless stub because I think we have a lengthy discussion and I think it may also apply on the ACH side.

AP ACH issue. Remittance advices set to print/PDF/electronically deliver. The PDF's generated (can pull up in paperless). Direct Deposit register printed indicating $39K of payments, the ACH recap generated indicating $6K of payments. The two reports were not compared. 6K uploaded to bank. PDF's for missing payments were not sent to vendors. Voiding DD checks, will then regenerate.

Here's what I was thinking of with respect to PR DD - https://90minds-com.socialcast.com/messages/21349007?ref=stream

Thanks

The last time we fought with this it ended up being a bad printer being set up locally on the workstation. She got a new printer and all the stub emailing problems went away.

To have so many left out of the ACH, it almost sounds like a ""pre-note approval date"" issue. Are the vendors that were not paid either new vendors, or vendors that were recently setup as E-vendors?

Nope. Regular, repeating vendors. And if the prenote flag had not flipped, wouldn't a check have been printed. And it wasn't random drops. The first nine E checks outputted to the ACH file, then nothing after that. The ACH output file total record lines were correct as the ACH file passed the bank internal control checks. I have started cautioning my other accounts to compare the ACH control total report to the check register total to ensure they match.