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  • 1.  ACH Interface setup for Chase Bank - anyone have screenshots to share?

    Posted 12-03-2021 13:34
    Worked from the Chase NACHA spec and a bank rep, but didn't get something right.  File fails with  the message in their portal:  Line 2, Field position 41-50 "Company Identification is not valid".  If I'm interpreting it correctly (and I've opened the file in the ACH Viewer program), that field is the federal tax id (without the dash), preceded by the number "5", which the bank told us to populate the Character to precede Company ID.  Can anyone share screenshots of proper config?

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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
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  • 2.  RE: ACH Interface setup for Chase Bank - anyone have screenshots to share?

    Posted 12-03-2021 13:39
    Going thru same failure with SunTrust.  Advised client to contact bank.  Bank may have another ID they want in there.  I used Federal ID too and failed. Haven't heard back yet.  
    Nancy

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 3.  RE: ACH Interface setup for Chase Bank - anyone have screenshots to share?

    Posted 12-06-2021 09:19
    Have you dropped a company ID into this field instead? 

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    alan niergarth
    Velosio LLC
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  • 4.  RE: ACH Interface setup for Chase Bank - anyone have screenshots to share?

    Posted 12-06-2021 15:25
    Chase is horrible!! We were told to use all 0's. Attached is a screen shot of the final setup and their txt file format.

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    Therese Logeais, Technology Integrators
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    Attachment(s)

    pdf
    Chase ACH.pdf   10 KB 1 version
    pdf
    TXT file format.pdf   237 KB 1 version


  • 5.  RE: ACH Interface setup for Chase Bank - anyone have screenshots to share?

    Posted 12-06-2021 16:27
      |   view attached
    @alan niergarth, no - it's pulling the Fed Tax ID.
    @Therese Logeais, thank you!  That's helpful.  How is tab 2 configured re: Company/Batch Header & Control Records?  Here is the guidance I got from Chase Customer Support, but questioning some of their input.
    ​​

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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
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  • 6.  RE: ACH Interface setup for Chase Bank - anyone have screenshots to share?

    Posted 12-06-2021 16:37
      |   view attached
    Here is the tab 2 settings. I believe you have to zero fill the bank acct number and most of the rest of your fields are different. :)

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    Therese Logeais, Technology Integrators
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    Attachment(s)

    pdf
    Chase ACH-tab2.pdf   14 KB 1 version