AboutTime Time and Attendance application. We have a client who is a Concrete Finishing and Pumping contractor that uses this application to get time to Sage 100 Payroll. Time is entered on the job site into phones (18 foremen). From the Phone, it is transmitted to the AboutTime application at the office. A file is created which is imported to Payroll via Visual Integrator.
The client reports that data is being entered into the phones fine but transmission to the office seems to regularly loose records. The payroll person has to call virtually every format to confirm that things are right. When something is missing, most of the time, the forman can look at his phone and read her the data. She indicates AboutTime Product support always makes her feel like the worlds biggest idiot and she nolonger calls them or has anything positive to say about AboutTime.
Has anyone else had experience (Positive or Negative) with the AboutTime company or product? Is anyone familiar with a similar product they like that would meet this client's need?