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  • 1.  A client had a problem when updating invoices in A

    Posted 08-06-2013 13:24
    A client had a problem when updating invoices in AR. Corrected the records in AR_OpenInvoice and AR_TransactionPaymentHistory. All invoices updated to the history files correctly. I would have thought fixing AR_OpenInvoice and AR_TransactionPaymentHistory would correct the issue with an invoice missing from the customer statement, but it did not. Did I miss a file that feeds statement printing? Should I try rebuilding, sorts?


  • 2.  RE: A client had a problem when updating invoices in A

    Posted 08-06-2013 13:36
    Also rebuild key-files on the Open Invoice and Transaction files - they have multiple-keys which may not have gotten corrected.


  • 3.  RE: A client had a problem when updating invoices in A

    Posted 08-06-2013 13:46
    also rebuild sort files there is a file AR_AlternateInvoice.m4t that will get re-created. it might be used by the statement printing


  • 4.  RE: A client had a problem when updating invoices in A

    Posted 08-06-2013 14:30
    I had this several years ago. There were quite a few files involved. I would have to dig up the list. Statements calc the invoice balance so they ignore the balance in the open invoice file. I want to say the tax summary and/or tax detail files were involved.


  • 5.  RE: A client had a problem when updating invoices in A

    Posted 08-07-2013 09:59
    The magic rebuild sorts did it. Thanks everyone.