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90 Minds performance

  • 1.  90 Minds performance

    Posted 09-30-2022 09:27
    Has anyone else noticed that 90 Minds has been running rather sluggishly as of recent?

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------


  • 2.  RE: 90 Minds performance

    Posted 09-30-2022 09:29
    YES

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 3.  RE: 90 Minds performance

    Posted 09-30-2022 09:31
    And mobile performance is so poor ( repeated requests to login, slowness, poor search )  that I just removed the app entirely. 
    I really think we could re-create this in Teams or Slack at probably 1/10th the cost and triple the speed.

    I really think loss or remote app is a big deal though I guess with WFH more people are content to be in front of the computer while accessing the site.

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 4.  RE: 90 Minds performance

    Posted 09-30-2022 09:59
    I have noticed it as well over the past few days.  I was thinking it might be my internet connection or my 8 year old laptop.  Nice to know others are experiencing it as well.  FWIW, I don't use the app.  And I am all for moving platforms if it will reduce our annual membership fee.

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 5.  RE: 90 Minds performance

    Posted 09-30-2022 10:07
    A browser (Firefox) takes just over 31 seconds to refresh.

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 6.  RE: 90 Minds performance

    Posted 09-30-2022 10:47
    I have noticed this as well

    ------------------------------
    Phil McIntosh
    President
    Friendly Systems, Inc.
    ------------------------------



  • 7.  RE: 90 Minds performance

    Posted 09-30-2022 10:54
    Hi everyone - Thanks for posting. I will look into this.  The mobile app is not super great but the only option.  I know it is version 1.0 so I expect it to improve...


    Anne Sawyer, Executive Director 
    90 Minds, Inc. 

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer











  • 8.  RE: 90 Minds performance

    Posted 10-03-2022 17:59

    I just now created a post.  I want to edit it, but when I click on it, I get this:



    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    ------------------------------



  • 9.  RE: 90 Minds performance

    Posted 10-03-2022 21:45
    This is getting more than frustrating.  Nearly 10 PM at night and the server is timing out.  Have we outgrown HL?




    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 10.  RE: 90 Minds performance

    Posted 10-04-2022 13:37
    And now this......  Trying to reach discussions via the resources drop down.



    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 11.  RE: 90 Minds performance

    Posted 10-04-2022 13:50

    I'm also getting the same message as Jeff.

     

    Best Regards,

     

    Barbara Goldstein Sr. Consultant

    Silicon Valley Office

    p:  800.627.9032 x221

    w: dsdinc.com

    e: barbarag@dsdinc.com

     






  • 12.  RE: 90 Minds performance

    Posted 10-05-2022 10:27
    This happens with super long post titles.  The platform should restrict the allowed number of characters to something that works.

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------



  • 13.  RE: 90 Minds performance

    Posted 10-07-2022 12:47
    I am with you on this one Wayne!  I would love a working mobile application that is not unreasonable in terms of cost.  It will stay on the priority list.

    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds, Inc. 1
    ------------------------------



  • 14.  RE: 90 Minds performance

    Posted 10-04-2022 13:56
    I'm having a similar issue.
    Can no longer just go to the new messages link - https://community.90minds.com/browse/allrecentposts

    Receive - "We're sorry. This page is currently blank."

    Then when I go to the Home menu it shows a list of messages which don't seem in any particular order. 





    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 15.  RE: 90 Minds performance

    Posted 10-04-2022 14:03
    Bubble, bubble, toil, and trouble. 

    We're working behind the scenes to get it resolved. 

    Karen

    ------------------------------
    Karen O'Lane
    Accounting Systems, Inc. (ASI)
    kolane@asifocus.com
    90 Minds Secretary
    ------------------------------



  • 16.  RE: 90 Minds performance

    Posted 10-04-2022 14:04
    Thank you everyone for your posts. I have to submit this to support. There's not much I'm going to be able to do immediately.  Thank you for your patience. 

    Anne Sawyer, Executive Director
    anne.sawyer@90minds.com
    90 Minds, Inc.

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer
       





  • 17.  RE: 90 Minds performance

    Posted 10-04-2022 17:14
    I was getting the blank message for about 5 hours today but it is working now...still slow as f....

    ------------------------------
    Phil McIntosh
    President
    Friendly Systems, Inc.
    ------------------------------



  • 18.  RE: 90 Minds performance

    Posted 10-04-2022 17:31
    I have shared every single post.  Stay tuned. 

    Anne Sawyer, Executive Director
    anne.sawyer@90minds.com
    90 Minds, Inc.

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer
       





  • 19.  RE: 90 Minds performance

    Posted 10-05-2022 11:16
    Still timing out, And when it doesn't I can get a cup of coffee during the refresh.  Time is money!  Where is the eye of a newt?

    Fair is foul, and foul is fair;
    Hover through the fog and filthy air......

    Fair is foul, and foul is fair;
    Hover through the fog and filthy air


    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 20.  RE: 90 Minds performance

    Posted 10-05-2022 11:31
    I subscribe to the communities I'm interested in, and auto-file the notifications in an Outlook folder: so it is easy to see what's new without relying on the web-page lists... but I'm at a computer, and this wouldn't necessarily work well for anyone mobile.


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------



  • 21.  RE: 90 Minds performance

    Posted 10-06-2022 14:04
    Been six days.  Speed still not Zippy.  Click on the resource drop down.  No love at all for that.  Is HL communicating with you @Anne Sawyer?  Seems that we are paying a whole lot of money for a whole lot of non responses.  Did Sage buy this company?  Time for answers/resolutions!!!
    ​​

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 22.  RE: 90 Minds performance

    Posted 10-06-2022 14:27
    I am not entirely certain there are more than 5 employees at this point.  I am calling, posting, emailing, still pending....

    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds, Inc. 1
    ------------------------------



  • 23.  RE: 90 Minds performance

    Posted 10-07-2022 13:35
    Any update?  It still takes a very long time for the main Discussion Posts page to load (https://community.90minds.com/resources/allrecentposts).

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 24.  RE: 90 Minds performance

    Posted 10-07-2022 13:43
    Hi Brett

    Yes - I spent this morning on a call with the engineers and I know they are actively working on this issue.  Hopefully, it will be resolved today.

    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds, Inc. 1
    ------------------------------



  • 25.  RE: 90 Minds performance

    Posted 10-10-2022 12:11
    Seems that things are somewhat back to normal, but still slow.....

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 26.  RE: 90 Minds performance

    Posted 10-10-2022 12:50
    My All Recent Posts page still takes 25 sec to come up each time.  Anyone else seeing that?


    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 27.  RE: 90 Minds performance

    Posted 10-10-2022 13:00
    Hi Everyone

    Yes you're going to continue to have problems with this page. Engineering has assured me they are continuing to work on it. It is a widget issue. All I can tell you is it's at the top of the food chain and they're working really hard on 




    Anne Sawyer, Executive Director
    anne.sawyer@90minds.com
    90 Minds, Inc.

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer
       





  • 28.  RE: 90 Minds performance

    Posted 10-11-2022 09:15
    Brett,

    My view all recent posts ( https://community.90minds.com/browse/allrecentposts )comes up quickly. It looks like a new page layout is being rendered than before so perhaps something was updated behind the scenes.

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 29.  RE: 90 Minds performance

    Posted 10-11-2022 11:17
    Not sure if forward progress is being made or they are in retreat.

    In the (good) old days, I could click on resources, then discussion posts and get a list of threads (summarized) with recent posts.  If I saw a topic of interest, I could click on the topic and see/read all the posts.

    NOW, I get every single post displaying.  Not the sort of improvement I expect.

    To add salt to the wound, presently, I can't even click on the post to read it.  The link is "dead"




    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 30.  RE: 90 Minds performance

    Posted 10-11-2022 11:27
    Good morning


    Thank you for your continued comments. I had to disconnect the widget that changes that view in order to speed up the page. This is still a work in progress on the higher logic side.  



    Anne Sawyer, Executive Director
    anne.sawyer@90minds.com
    90 Minds, Inc.

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer
       





  • 31.  RE: 90 Minds performance

    Posted 10-12-2022 18:43
    Hi everyone 

    Well, it took a few people (maybe 8) and a hot minute (more like 12 days) but I believe our performance issues are resolved.  You should have no delays in accessing the forums.  As always, I greatly appreciate your incredible due diligence as everything was shared with Higherlogic.  It was a widget issue and it needed to be replaced with a new widget.   Sound familiar.....

    Thank you again for your patience!  I owe you some adult beverages soon.....



    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds, Inc. 1
    ------------------------------



  • 32.  RE: 90 Minds performance

    Posted 10-12-2022 18:57
    Edited by Jeff Schwenk 10-12-2022 18:58
    To be honest, I am just not seeing it.  Still sluggish IMHO.  Taking MANY seconds to simply post a response

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------



  • 33.  RE: 90 Minds performance

    Posted 10-12-2022 19:04
    I haven't created a post today, but launching an existing post is peppy for me.

    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    ------------------------------



  • 34.  RE: 90 Minds performance

    Posted 10-12-2022 20:27

    Thank you for your efforts on this, Anne. The community appreciates your work to keep us going.

     

    Karen

     

    Karen O'Lane

    Accounting Systems, Inc.

    Senior Consultant | Regional Director – Western U.S.

    6658 N. Dolores Ave. | Fresno, CA 93711

    Ph: 803.252.6154 x242 | Fx: 803.753.9818 | Toll free: 855.383.6154

    Direct Local: 559-448-0900

     

    Corporate Office:

    15 Surrey Court | Columbia, SC 29212

    E-Mail: kolane@asifocus.com

    Web: www.asifocus.com

    Follow Us: Twitter | Facebook | LinkedIn

     

    Confidentiality Notice: This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If you are not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this email in error, please reply immediately and delete the message.

     






  • 35.  RE: 90 Minds performance

    Posted 10-13-2022 09:18
    The allrecentposts page now comes up right away, although the page format isn't back to how it was. 




    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 36.  RE: 90 Minds performance

    Posted 10-13-2022 09:51
    Edited by Eric Lunceford 10-13-2022 15:53
    Can we get the old format of allrecentposts back?

    The More button at the bottom of the current page doesn't work. It refreshes the page with the same conversations. 

    ------------------------------
    Eric Lunceford
    First Mate Business Solutions
    Oklahoma City, OK
    877-880-8960
    ------------------------------



  • 37.  RE: 90 Minds performance

    Posted 10-18-2022 16:42
    Is any progress being made in restoring the old format of the AllRecentPosts page?  There doesn't seem to be any way to see the posts organized by Subject for all groups in one view any longer.

    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    ------------------------------



  • 38.  RE: 90 Minds performance

    Posted 10-21-2022 08:06
    Any further update, please?  How come the normal 'allrecentposts' page (or something better than what we have currently) isn't back yet?  Are they really still troubleshooting?  I think we're now into at least our 4th week of this, and to me it's impacting the overall effectiveness of 90 Minds.

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 39.  RE: 90 Minds performance

    Posted 10-21-2022 08:21
    Interesting though that all the individual Discussion pages are in the normal format, e.g. Sage 100, 90 Minds Community, etc.  ???

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 40.  RE: 90 Minds performance

    Posted 10-21-2022 11:42
    Hi Brett

    The performance should no longer be an issue.  I am still working out the all posts view.   


    Anne Sawyer, Executive Director 
    90 Minds, Inc. 

    SCHEDULE A MEETING HERE:  Calendly - Anne Sawyer











  • 41.  RE: 90 Minds performance

    Posted 10-21-2022 13:25
    Yes, performance has been much better, thanks.  I meant specifically the 'allrecentposts' page.  

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 42.  RE: 90 Minds performance

    Posted 10-25-2022 10:40
    HI everyone 

    OK the Widget has been fixed!  Your view of the all recent posts should be back to normal.  Thank you for your patience as I worked with Higherlogic to fix this issue.

    ------------------------------
    Anne Sawyer
    Executive Director
    90 Minds, Inc. 1
    ------------------------------



  • 43.  RE: 90 Minds performance

    Posted 10-25-2022 11:05

    Thank you, Anne!

     

    Karen O'Lane

    Accounting Systems, Inc.

    Senior Consultant | Regional Director – Western U.S.

    6658 N. Dolores Ave. | Fresno, CA 93711

    Ph: 803.252.6154 x242 | Fx: 803.753.9818 | Toll free: 855.383.6154

    Direct Local: 559-448-0900

     

    Corporate Office:

    15 Surrey Court | Columbia, SC 29212

    E-Mail: kolane@asifocus.com

    Web: www.asifocus.com

    Follow Us: Twitter | Facebook | LinkedIn

     

    Confidentiality Notice: This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If you are not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this email in error, please reply immediately and delete the message.