You installed the 64-bit ODBC driver on those machines? It is not done automatically.

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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
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Original Message:
Sent: 06-15-2023 13:09
From: Jeff Schwenk
Subject: 64 bit and Beanworks sync tool
Maybe not THE issue but a clue. The issue I have encountered is using 64 bit Excel with Sage v2021 32 bit. Specifically, i have a Power Query extracting data from Sage. I developed it on their server using a 32 bit Excel version. The Power query performs like a champ EVERY time. I give it to the users (Excel 64 bit) and the fun doesn't last. An EXCEL [ProvideX][ODBC Driver]Internal Error message appears. If the user is persistent (10-12 attempts), it starts. Maybe reboot the PC, maybe restart Sage (no consistency. I believe the issue is the Power Query. The usual response is to just install 32 bit Excel.
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Jeff Schwenk
Bottomline Software, Inc.
(540) 221-4444
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Original Message:
Sent: 06-14-2023 14:37
From: Kevin Moyes
Subject: 64 bit and Beanworks sync tool
ODBC is completely different, and 64-bit ODBC queries have been fairly stable for us since v2014.
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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
Original Message:
Sent: 06-14-2023 14:34
From: Jeff Schwenk
Subject: 64 bit and Beanworks sync tool
I wonder if this is the issue to my problem below. Client is using Excel 64 bit encountering issues establishing an ODBC connection. I am hoping the fix promised in July @Kevin Moyes link above will be for all supported versions of Sage
Power BI Issues. | Sage 100 (90minds.com)
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Jeff Schwenk
Bottomline Software, Inc.
(540) 221-4444
Original Message:
Sent: 06-14-2023 12:48
From: Wayne Schulz
Subject: 64 bit and Beanworks sync tool
Kevin-
Nice catch, share, and post!
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
Original Message:
Sent: 06-14-2023 12:43
From: Kevin Moyes
Subject: 64 bit and Beanworks sync tool
FYI, it looks like there is a general problem with BOI and 64-bit.
Link to Sage City thread.
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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON