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4.5 R2 - Field Service I will post the repair prog

  • 1.  4.5 R2 - Field Service I will post the repair prog

    Posted 02-06-2013 16:42
    4.5 R2 - Field Service I will post the repair program once I receive it. Service Ticket is not creating all Fixed Price billing lines Steps to Duplicate: 1. Create a Service Contract that has two equipment lines - each one having a Fixed Price billing method - assign different rates 2. Access FSD board and select New Call 3. Select the service contract created in Step 1 and assign one of the items 4. Select the next step button, created step 002 - add the other equipment 5. Exit out of the service ticket - locate it on the Service Ticket List - right click and select S/O Entry 6. Access the Sales Order Lines - note that only 1 *RPR item exists on the sales order - there should be two