Sage 100

4.4.0.10 to 2016.2 upgrade. This could get wordy, but here goes: Workflow for producing FGs (w BOM Production Entry). Place PO to supplier for raw mat'ls (RM). Create lines on the PO for the FGs (@ $0, to track them). During ROG for RM, set the b/o qty for the FG items to 0. In 4.4, after update, PO is complete, although Qty Rec'd & Invoiced = 0, but there is still Qty Ordered; in Item Inquiry, Qty on PO = 0. In 2016, the PO is complete, but the Qty on PO in Item Inquiry = Qty on Order in the (completed!) PO. PO option to automatically close partially received POs is not enabled. Allow B/O in IM Maint. is enabled. I don't get how the PO can be complete w/ not all lines fully invoiced/received. Thoughts?

Did I stump all 90 minds? :-)

Is it just the Rebuild PO Sort files thing for this one item, or do you see this happening systemically?

Lemme get back to you on that . . ., thanks.

Rebuilt IM, PO, SO sorts last night. No change. On the Quantity tab in Item Inquiry, the Qty on PO for the whse is 0, but on the Orders tab, the Qty on PO is 163. For that line, Qty Rec'd and Invoiced is 0, but PO is complete.

I remember something on an older version - maybe about Misc Charges? Was there a Misc Charge/Item on this PO?

Comment lines, but no misc charges/items

I remember a bug on a prior version something about Misc charges, maybe? Was there a Misc Charge on this PO?

Well, I can't find anything on the KB anymore about this, but we all know how inept I am on that. Was anything ever received on this PO at all? If so, shouldn't the qty be on the BO field, not the ordered field?

Yes, other items were received. She reports that when receiving other items on the PO, she zeroes out the B/O qty on the items in question. I went back into their 4.4 data and poked around. I can't see a difference between what I see on the Quantities Orders tabs between versions. My next step is to schedule a screen-sharing session so I can watch her process. She's out today, so I'll have to pick this up again next week.

Update: so I guess that zeroing out b/o quantities is sufficient for PO to be Complete. Watched her receive PO in full and zero out b/o quantities for lines she does not intend to receive. Item inquiry did not decrease the Qty on PO in Item Inquiry Quantities tab until I rebuilt sorts.