Sage 100

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  • 1.  37 minutes on hold to Sage support. Pushed the rig

    Posted 05-12-2015 08:44
    37 minutes on hold to Sage support. Pushed the right key for ""upgrade"". Tech picks up after 20 and claims ""I only do install"". Back onto hold. How does management at Sage retain their jobs?


  • 2.  RE: 37 minutes on hold to Sage support. Pushed the rig

    Posted 05-12-2015 09:40
    It's a joke. As business partner we have to pass exams and know all of the products.


  • 3.  RE: 37 minutes on hold to Sage support. Pushed the rig

    Posted 05-12-2015 09:55
    That is World Class service at its best!


  • 4.  RE: 37 minutes on hold to Sage support. Pushed the rig

    Posted 05-12-2015 09:55
    Why don't you just check the KB? Oh... Wait a minute.....


  • 5.  RE: 37 minutes on hold to Sage support. Pushed the rig

    Posted 05-12-2015 10:40
    I ended up in sales this morning after stating I had a new case... hmm...


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