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  • 1.  32-bit to 64-bit conversion error

    Posted 10-05-2024 10:20

    step by step...little by little I am converting customers from 32-bit to 64-bit.  In a few customers I had to restore backup since once I installed the 64-bit, the service would not start.  I get this error message.  Any clue???



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    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------


  • 2.  RE: 32-bit to 64-bit conversion error

    Posted 10-05-2024 10:41

    @Lourdes Sobrino - Unfortunately, you've got to uninstall the 32 bit and re-install as the 64 bit once you've switched over.



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    Beth Bowers
    (269) 358-0989
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  • 3.  RE: 32-bit to 64-bit conversion error

    Posted 10-05-2024 11:01

    But I have done the process in other clients without issues....they have some modifications from DSD...so I would then need to reinstall those too....not an option



    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------

    Original Message


  • 4.  RE: 32-bit to 64-bit conversion error

    Posted 10-05-2024 11:08

    JUST the SERVICE.  Not all of Sage.  So do the Uninstall Service, then just turn around and install it again.



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    Beth Bowers
    (269) 358-0989
    ------------------------------

    Original Message


  • 5.  RE: 32-bit to 64-bit conversion error

    Posted 10-05-2024 11:19

    thanks....will do so....



    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------

    Original Message


  • 6.  RE: 32-bit to 64-bit conversion error

    Posted 10-07-2024 10:41
    Edited by Kevin Moyes 10-07-2024 10:41

    https://communityhub.sage.com/us/sage100/f/technical-and-installation-discussions/199840/switching-32-bit-to-64-bit-advanced-premium-service 



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 7.  RE: 32-bit to 64-bit conversion error

    Posted 10-07-2024 19:32

    And the Sage KB article on the subject (with a couple more details):

    https://us-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=231202004926973



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


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