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  • 1.  2020 conversion

    Posted 09-18-2020 21:39
    Anyone done a 2020 upgrade (from 2018) that has hung in the LotSerialTransactionHistory file?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
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  • 2.  RE: 2020 conversion

    Posted 09-21-2020 17:52
    My next big UG is going to have lot/serial but no others yet.

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 3.  RE: 2020 conversion

    Posted 09-23-2020 13:05
    I'm doing one right now that is having that problem with 2020 premium..

    I'm on a second run through right now but I suspect I will get the same result.  Client has a historical backup company that I plan to try it on if I get the same issue.  Hopefully that will determine if it is a data issue.

    I had this with another client put it was the AR_CASHRECEIPTS_HISTORY file.   Tech support corrected a problem in the data dictionary and resolved it.  I'm suspecting something similar for this.

    Any resolution yet?  Have you talked with Sage Tech Support?

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    Thomas Rogers (TomTarget)
    Target System Technology, Inc.
    Spokane Valley WA
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  • 4.  RE: 2020 conversion

    Posted 09-23-2020 13:33
    (Shh) - I checked and saw the 1) the file was the same size and key was the same between the versions and 2) I knew the customer hadn't used Lot/Serial much.  (The report is only 7 pages long of all history.)

    So I renamed the file and finished the conversion, then renamed the file back.  It's been a week and no issues.  

    But it wasn't Premium, so I could get away with that.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
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  • 5.  RE: 2020 conversion

    Posted 09-23-2020 13:55
    Edited by Thomas Rogers 09-23-2020 13:55
    Unfortunately in my situation the file is big.

    Wonder if it might be possible to backup the individual table, clear it and then restore it from the backup?

    So did you reinitialize the file?  Or just rename it so it couldn't be found.    I would think it would error out if  the file could not be found during the conversion.

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    Thomas Rogers (TomTarget)
    Target System Technology, Inc.
    Spokane Valley WA
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  • 6.  RE: 2020 conversion

    Posted 09-23-2020 14:41
    DOH, I wasn't too clear about that, was I?  I renamed, then created a new blank file, converted, then renamed the original file back.  Ran the History report again and got the same data.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
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  • 7.  RE: 2020 conversion

    Posted 09-23-2020 16:49
    We just tried your suggestion in the SQL version.

    Basically ran the conversion and let it get stuck then cancelled the conversion process in task manager.

    Went to the SQL database tools and renamed the file.  We did not create a blank file

    Restarted the conversion and picked up from where it left off.  It did not create a new file by itself.

    Back to the SQL database tools and renamed the file back.

    We did a comparison and we could see that it added about three new data fields which were all populated with NULL values.  One had to do with expiration dates and the other for parent quantities and items (not sure what those were all about but since they are new, they really shouldn't have anything in them anyway).

    So far testing seems to show everything working but we're going to watch it like a hawk while we do our due diligence before going live.

    Thanks for your input Beth.


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    Thomas Rogers (TomTarget)
    Target System Technology, Inc.
    Spokane Valley WA
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  • 8.  RE: 2020 conversion

    Posted 09-23-2020 15:27
    You should be able to do that.  Check the table in the two versions and make sure the structure hasn't changed.

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    Phil McIntosh
    President
    Friendly Systems, Inc.
    Asheville NC
    678.273.4010 ext 5
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