Sage 100

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  • 1.  2019 Advanced Posting issue

    Posted 02-10-2020 16:40
    I just upgraded a client from Sage 100 2016 standard to Sage 100 2019 Advanced.  We had tested 2019 Standard and decided last minute to go to advanced.  We are getting hanging posting.  We were having the paperless error -40 or -41.  We cleared that up.  Now they will get the system stopping responding when prompting to print the register (SO and AP) have both had issues today.  The Master Console is showing a process in the Daily Transaction Register.  Any thoughts on the cause and fix.  Is there a setting I should consider?  Spawn Tasks?  

    I did convert them to standard 2019 and then converted to advanced 2019 from standard 2019.  This is the one "different" thing that I did.

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    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
    Fairfax VA
    703-913-3500
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  • 2.  RE: 2019 Advanced Posting issue

    Posted 02-10-2020 17:11
    I had the same issues with a similar upgrade a few weeks back. Something with the Sage100 PDF Converter from 2016 to 2019. Ended up doing PL_ADVANCEDOPTIONS_UI on almost every workstation. ran the utility and removed the driver, went to windows and removed any device that said Sage100 PDF Converter,  ran the utility again and reinstalled the driver. That seemed to fix it. Definitely Spawn Tasks as well. Is it running as a service or application?

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    Kenny Daniel
    Technoclarity, Inc.
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  • 3.  RE: 2019 Advanced Posting issue

    Posted 02-10-2020 17:25
    I am running as a service.  The issue is intermittent.  We had to deal with the security on the Sage 100 PDF Converter and Registry Change as well.  I did not do the workstation setups (IT did).  Spawn Task on or off?

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    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
    Fairfax VA
    703-913-3500
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  • 4.  RE: 2019 Advanced Posting issue

    Posted 02-10-2020 17:33
    I always turn Spawn tasks on but I don't know if that will help in this case. you can try it both ways. It doesn't hurt to turn it on.

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    Kenny Daniel
    Technoclarity, Inc.
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  • 5.  RE: 2019 Advanced Posting issue

    Posted 02-10-2020 17:57
    Here is another piece of information...  They are saying they are posting the invoice register.  The Daily Transaction Register prompt appears and then disappears. The new security settings are turned off for automatically posting the DTR

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    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
    Fairfax VA
    703-913-3500
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  • 6.  RE: 2019 Advanced Posting issue

    Posted 02-10-2020 19:23
    Do users have more than one Role?  If it's turned on in even one of their Roles, it will be active for them.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
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