Sage 100

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  • 1.  2 users, same role, same workstation, 1 sees employees in payroll maintenance, 1 does not. 6.10 (2019)

    Posted 06-30-2021 16:35
    Customer called today, she is a user with a Role of Administrator, has all permissions.
    She created a new user today with same role.
    While connected, we logged in as new user and in Employee Maintenance, new user does not see any employees.
    Yet customer (existing user) is able to see employees just fine.  
    I had customer create a new Admin2 role and give all permissions, assign the new role to new employee and she still can't see employees.

    Customer is on 6.10.5  
    Ideas?



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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 2.  RE: 2 users, same role, same workstation, 1 sees employees in payroll maintenance, 1 does not. 6.10 (2019)

    Posted 06-30-2021 17:10
    Departmental Security ?

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    Jeff Fiddelman
    Exeplex, LLC
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  • 3.  RE: 2 users, same role, same workstation, 1 sees employees in payroll maintenance, 1 does not. 6.10 (2019)

    Posted 07-01-2021 17:06
    That was it Jeff,   
    Thank you!
    N

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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