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  • 1.  12/31 Payroll 2.x Checks Wrong

    Posted 12-09-2019 12:24
    One of our small accounts that does everything way ahead of time discovered that processing a payroll check in 2.19.4 with a check date of 12/31/2019 withholds too much in federal withholding.  We have recreated the issue and Sage is currently testing.  If you process a payroll check with a check date of 12/30/2019, everything works as expected.  If you process a payroll check with a check date of 12/31/2019, it treats the withholding as single and zero allowances for all checks.  Thus, federal withholding is too much except for those that are setup as single and zero allowances.  I'll update this post once we hear back from Sage.

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    Steve Engmann, MBA, CMA
    Competitive Strategies, Inc.
    Appleton, WI
    920-993-1077
    ------------------------------


  • 2.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-09-2019 12:47
    Thanks, Steve. This is a great post -- I appreciate the heads up.

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 3.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-09-2019 12:51
    Yes, thank you Steve!

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    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 4.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-09-2019 12:57
    Sage has recreated the issue and has quickly escalated.  Waiting to hear what will happen next.

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    Steve Engmann, MBA, CMA
    Competitive Strategies, Inc.
    Appleton, WI
    920-993-1077
    ------------------------------

    Original Message


  • 5.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-10-2019 10:20
    Same bug in earlier versions of Sage Payroll?
    Is there a Sage KB on this (couldn't find).

    Thanks for the post

    ------------------------------
    Lee Graham
    Friendly Systems, Inc.
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  • 6.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-10-2019 11:58
    Update:  Sage is working on a hot fix and is trying to get it added to the 2.20.0 Payroll Product Update.  I do not know of a KB number being assigned yet.  I'm assuming this impacts all 2.xx versions since we have verified it is an issue with 2.18 and 2.19.  I would recommend advising all customers not to process any payroll checks with a 12/31/2019 check date until the hot fix has been released/installed.

    ------------------------------
    Steve Engmann, MBA, CMA
    Competitive Strategies, Inc.
    Appleton, WI
    920-993-1077
    ------------------------------

    Original Message


  • 7.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-10-2019 14:59
    Sage 4th Qtr Payroll update may be in time to address that.
    Lee
    --

    Friendly Systems, Inc.

    Sage 100 (Mas90/200), Sage 300 (Accpac), SageCRM
    Visit us on the web at www.friendlysystems.com
    Office:?? 678.273.4010 ext 4
    Mobile: 404.202.9065
    Fax:?????????? ??678.273.4012
    See our blog at www.friendlysystems.com/blog



    ------Original Message------

    Update:  Sage is working on a hot fix and is trying to get it added to the 2.20.0 Payroll Product Update.  I do not know of a KB number being assigned yet.  I'm assuming this impacts all 2.xx versions since we have verified it is an issue with 2.18 and 2.19.  I would recommend advising all customers not to process any payroll checks with a 12/31/2019 check date until the hot fix has been released/installed.

    ------------------------------
    Steve Engmann, MBA, CMA
    Competitive Strategies, Inc.
    Appleton, WI
    920-993-1077
    ------------------------------


  • 8.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-10-2019 15:29
    Just received this update.

    Tax Calculation - New W4 Dependent Amt, Other Income & Deductions Values not pulled into Calculation when check date is 12/31/2019 or 01/01/2020

     

    Products

     

    Sage 100 2019

     

    Sage 100 2018

     

    Country

     

    North America

     

    Description

    Tax Calculation - New W4 Dependent Amt, Other Income & Deductions Values not pulled into Calculation when check date is 12/31/2019 or 01/01/2020

    Federal tax withheld changes on checks dated 12/31/2019 or 01/01/2020

    Federal tax calculation amount is wrong on checks dated 12/31/2019 or 01/01/2020

    W-4 exemptions are ignored when generating payroll check dated 12/31/2019 or 01/01/2020

     

    Disclaimer

     

    Support


    Sage Customer Support does not provide assistance for issues related to third party products or enhancements, hardware, report customizations, state or federal tax-related questions, or specific accounting questions. Please contact your Sage business partner, network administrator, or accountant for assistance. Please review this document for additional information on the scope of Sage Customer Support Services.

     

    Cause

    Engineering is currently working on a hotfix and targeted for release with Payroll Product Update 2.20.0

     

    Resolution

    Engineering is currently working on a hotfix and targeted for release with Payroll Product Update 2.20.0

     

    Need help?

    Chat with support

     

    Category

     

    Calculations

     

    Processing

     

    Defect ID


    111461

    Steps to duplicate - DevTrack only


    In ABC company with 2.19.4
    1. Set pay cycle to weekly and enter beginning and ending dates. Set check date to 12/30/2019
    2. Process regular paycheck for employee 11-140 Michael Thompson
    3. Note that Federal tax amount is $25.99
    4. Clear the payroll pay cycle
    5. Set pay cycle to weekly and enter beginning and ending dates. Set check date to 12/31/2019
    6. Process regular paycheck for employee 11-140 Michael Thompson
    7. Note that Federal tax amount is now $45.92.




    ID:102165Last modified:12-10-20191575996459163  



    ------------------------------
    Steve Engmann, MBA, CMA
    Competitive Strategies, Inc.
    Appleton, WI
    920-993-1077
    ------------------------------

    Original Message


  • 9.  RE: 12/31 Payroll 2.x Checks Wrong

    Posted 12-10-2019 15:45
    Thanks for the info.  Not good, yet glad it is over withheld.  It would be bad news if there were under withholding penalties.

    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    "Would you tell me, please, which way I ought to go from here?"
    "That depends a good deal on where you want to get to."
    Oscar Wilde - Alice in Wonderland
    ------------------------------

    Original Message


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