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  • 1.  110-534653 - Error 26 PL_EmployeeViewer_UI.pvc 243

    Posted 01-11-2013 07:09
      |   view attached
    110-534653 - Error 26 PL_EmployeeViewer_UI.pvc 243, occurs when selecting a direct deposit stub in Paperless Stub Viewer if the employee has multiple local codes using Extended Solution PR-1090 in Sage MAS 90 and 200. Per the attached KB write-up, it says to send the client's SY_EmbeddedIOSettings.M4T file to Sage so they can fix it. And we did that 1 year ago; no problem. But today it appears Sage may be fighting me on this so I'm wondering if anyone happens to know how to fix the file. @JimWoodhead? The client is currently running MAS 90, 4.30.0.21, with ""Sage"" Ext Sol PR-1090 installed. Sage said this issue is resolved as of PU22 (although the write-up doesn't mention that), however, the client has numerous Enhancements so implementing PU22 likely isn't realistic/feasible. Plus we are upgrading them to 4.5 next month, with the DSD versions of their Ext Sol('s).

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    534653.pdf   146 KB 1 version


  • 2.  RE: 110-534653 - Error 26 PL_EmployeeViewer_UI.pvc 243

    Posted 01-15-2013 05:21
    Fyi, Sage did fix the file for us.


  • 3.  RE: 110-534653 - Error 26 PL_EmployeeViewer_UI.pvc 243

    Posted 01-15-2013 08:17
    Is there a specific field that they say needs tweaking? What's special about what they do vs using DFDM?


  • 4.  RE: 110-534653 - Error 26 PL_EmployeeViewer_UI.pvc 243

    Posted 01-15-2013 08:52
    No idea. I had meant to inquire but didn't have a chance. I'll let you know if I hear anything further - cause I'm curious as well.


  • 5.  RE: 110-534653 - Error 26 PL_EmployeeViewer_UI.pvc 243

    Posted 01-16-2013 08:11
      |   view attached
    Seems pretty straight-forward. Not sure why they couldn't just tell me how to fix it. Per Sage: Attached. ""Although this is highly unsupported, I will show you what we fixed on your file. I suggest that anyone you encounter with this issue upgrade to obtain the program fix by upgrading to 4.30.0.22 or higher. Below is the screen shot of what we fixed. The length should be 4 not 6 on the highlighted string below. Modifying this file incorrectly could cause many issues; which is why we do not support this. Changing the 6 to a 4 should eliminate the issue. In the next product update this was fixed.

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    pdf
    Document1.pdf   319 KB 1 version