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  • 1.  1. How do you easily tell what EES version a custo

    Posted 07-27-2011 10:57
    1. How do you easily tell what EES version a customer is using? I have someone on 4.3.11 and there's no lookup to tell me the EES version. 2. How to I upgrade them to 4.3.17+ which is required for them to run the latest Sage PR patches? I was hoping to just slap in the Product Update but it stops me saying that I'm not at the right EES version. It almost looks like I first have to put in 4.3.14 then another product update to get to 4.3.26. Unfortunately Sage's KB went down right in the midst of this remote session so I have no access to these resources to figure this out or I'd look in the KB. I'm hoping that I can just do two PU installs and be done. Client is NOT on SageCRM.


  • 2.  RE: 1. How do you easily tell what EES version a custo

    Posted 07-27-2011 11:25
    I beleive *info shows the EES version.


  • 3.  RE: 1. How do you easily tell what EES version a custo

    Posted 07-27-2011 11:34
    As I remember the service packs work fine on ees. You can just install them the same way.


  • 4.  RE: 1. How do you easily tell what EES version a custo

    Posted 07-27-2011 11:45
    I'm hoping I can just install two service packs and be done.


  • 5.  RE: 1. How do you easily tell what EES version a custo

    Posted 07-27-2011 11:45
    I tried the *INFO and it just gave me a 4.30 version. I though it was odd because even the help / about gives nothing.


  • 6.  RE: 1. How do you easily tell what EES version a custo

    Posted 07-27-2011 12:01
    After installing a service pack I always make sure to convert companies, then proceed to installation of next service pack. Got burned once when I didn't.


  • 7.  RE: 1. How do you easily tell what EES version a custo

    Posted 07-27-2011 12:04
    Backup your mas90 folder and go for it!


  • 8.  RE: 1. How do you easily tell what EES version a custo

    Posted 07-28-2011 13:37
    Clear is mud. No wonder Sage discontinued this. http://infosource.sagesoftwareonline.com/sw_attach/kdb.asp?isresolutionconceptid=513035