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  • 1.  05/10 8:15 am EDT -Multiple Paya Gateway users are experiencing a "999999 UNABLE TO PROCESS" error

    Posted 05-10-2019 09:48

    just FYI 
    I just had my first reported issue today.  not sure if  anyone else is getting calls, but you might

    05/10 8:15 am EDT     -Multiple Paya Gateway users are experiencing a "999999 UNABLE TO PROCESS" error when attempting to submit transactions. Our IT teams are engaged and working to resolve the issue as quickly as possible.

    https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts



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    David Overholt
    DWD Technology Group
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  • 2.  RE: 05/10 8:15 am EDT -Multiple Paya Gateway users are experiencing a "999999 UNABLE TO PROCESS" error

    Posted 05-10-2019 09:49
    We have been getting calls as well.

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    Bernie Lehman
    Lehman Wesley & Associates
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  • 3.  RE: 05/10 8:15 am EDT -Multiple Paya Gateway users are experiencing a "999999 UNABLE TO PROCESS" error

    Posted 05-10-2019 09:59
    What version of Sage are these clients on? I remember an email from Paya saying that customers had to be on a certain version in order to continue. But I thought the deadline was either 5/15 or 5/31.

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    Billy Balser
    Sage 100 Consultant
    Blytheco LLC
    Atlanta GA
    9495839500
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  • 4.  RE: 05/10 8:15 am EDT -Multiple Paya Gateway users are experiencing a "999999 UNABLE TO PROCESS" error

    Posted 05-10-2019 10:01
    Paya is reporting it is now resolved.

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    Dana Young
    Lehman Wesley & Associates
    Lansing MI
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    Original Message


  • 5.  RE: 05/10 8:15 am EDT -Multiple Paya Gateway users are experiencing a "999999 UNABLE TO PROCESS" error

    Posted 05-10-2019 10:11
    I'm closing this discussion out to Sage 100.

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    Robert Wood
    Consultant
    90 Minds
    Ocala FL
    352-615-5898
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    Original Message


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